/Privacy & Security
Privacy & Security 2019-03-15T12:34:22+00:00

PRIVACY & SECURITY

Our Privacy and Security policy demonstrates our absolute commitment to your privacy and the protection of your information. Our website uses the latest possible tools and technologies to provide a safe, secure site for e-commerce transactions.

Our Privacy and Security policy forms part of the Terms and Conditions. Visitors under the age of 16 should not sign-in to the website or submit any information to us. The IP rights in this website are managed and owned Blueberry London Limited. All content provided on the website, (text or images), are protected by copyright, trademark and other intellectual property rights and are owned by or licensed to Blueberry London Limited.

You may download, electronically copy or print any of the contents on condition that you are using them for personal and not for commercial purposes. Use for any other purpose is strictly prohibited without prior written permission from Blueberry London Limited.
No right, title or interest in any of the contents of the website will be transferred to you as a result of downloading, electronically copying or printing or attaching to e-mail such material.


Data Protection Legislation

We comply with the Data Protection Act 1998 in respect of any information we hold.


Liability and Indemnity
We do not exclude or limit our liability or the liability of any other person for death or personal injury resulting from our negligence-or from their negligence. Except as set out above and in relation to our contractual obligations to supply goods and/or services following acceptance of orders placed on our website, neither we nor any of our agents, affiliates, directors, employees or other representatives will be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with use of www.blueberry.london website.

We shall not be liable for any indirect, or consequential loss of whatever nature, including damage to software or hardware, loss of data, damage or loss of business, loss of profits, or any other indirect or consequential loss arising out of or in connection with your use of the website (including without limitation, any such loss arising out of or in connection with any order placed on the website, whether or not accepted by us).

You agree to indemnify us and our agents and officers, directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these Terms and Conditions by you. We may terminate your use of the website immediately if we consider that you have breached these Terms and Conditions.


Transaction security
Blueberry London takes your security very seriously and we encrypt consumer data, such as credit card numbers, when you order directly through the website. We transfer the encrypted data over the Internet using secure socket layer (SSL) technology so that your online shopping experience is safe and secure.

Blueberry London licences to use World pay gateway process your payments. This is one of the safest mechanisms to transact in the UK with majority of the top retailers being serviced by World Pay.

In the case of fraud, we’ll assume all liability for what you owe. This means that we’ll pick up the first £25, and the credit card company takes responsibility for the rest.

If you prefer to order products from our website by telephone, please call our order line on
+44 (0)1794 390 496.


Internet Security
Although we use advanced security measures to protect your information against loss, misuse and alteration, as is the case with all computer networks linked to the Internet, we cannot absolutely guarantee the security of your information provided over the Internet and cannot be responsible for this.


Security of e-mail correspondence
The website also invites you to get in touch with us using the CONTACT US page.
E-mail correspondence is free format text and cannot be encrypted; therefore it is not a secure means of communication. Please do not send sensitive information, such as credit card information, through e-mail.


Keeping your information up to date
We do our best to ensure that the information we hold is as accurate and as up to date as possible. Please write to us using the CONTACT US page to notify us of any changes to the information you have previously given to us, or if you are aware of any inaccuracy in the information we hold about you.


Share your information with others
Blueberry may need to pass your information on to others solely to enable us to provide you with the goods or services you have ordered or requested from us or otherwise. Unless you indicate that you would like us not to, we may also occasionally pass your details to other companies, as well as business associates or other carefully selected organisations for their own marketing purposes.


Use of your information
We use your information to enable us to provide you with the goods or services you have ordered from us or otherwise in connection with your relationship with us. We may also use the information you provide to improve the content and appearance of our website or catalogs. With a view to understanding our customers better, and unless you have indicated that you would like us not to, we will retain the information you provide us about yourself and details of any purchases you have made to enable us to offer products and services that are likely to interest you. We may also carry out market research using your information, by letter, telephone, e-mail or other reasonable means of communication.


How can you stop receiving marketing communications from us?
If you wish to stop receiving marketing or market research communications from us or would like us to cease processing your information in any other way you can write to us using the CONTACT US page to notify us your intentions.


Telephone calls
Calls may be recorded for training and monitoring our customer service standards and for security.

Jurisdiction
The www.blueberry.london website is controlled and operated in the UK. These Terms and Conditions, and all matters connected with any order you place on our website, are governed by English law and you agree to submit to the exclusive jurisdiction of the English courts in relation to all matters connected with, or arising out of, the website or any order you place on the website.


General
We may change our Terms and Conditions at any time. In the event of any of these Terms and Conditions proving to be invalid or un-enforceable the remainder of these terms and conditions will still continue to have full force and effect.